cutting-edge technology and years of experience to ensure that your IT infrastructure works for you, and not the other way around.
Reach our friendly support staff with just a click using our ticketing system. You don’t have to wait on hold for a long time; our experts will reach out to your staff to fix their issues in no time.
From PC to Mac, to Servers, we have 24/7 monitoring for every endpoint. Our team of experts will work on troubleshooting and optimizing your devices to keep them up and running in tip-top shape.
Whether you need help managing your hardware or software, we can keep track of all your assets, licenses, and certificate expiration dates. Our customized reports can give you a real time view to all of your IT assets and Licenses.
To increase efficiency, we create custom documents with detailed troubleshooting steps that are unique to your environment. Thanks to our precise documentation process, no matter who you reach in our help desk, we can start working to fix your problems in a matter of seconds.
Suffering from a slow, and unreliable connection to your network files or Wi-Fi? With Lumari Tech monitoring your networks, you can rest assured they will be up and running efficiently at all times.
Let us create an IT framework that complies with digital security standards and regulations. We can also write up custom reports for auditing and compliance purposes with hard data taken directly from your environment. No more “you will have to take my word for it”.
We can either manage your current VoIP system, or you can bid farewell to outdated technology. Connect with clients across the globe with the implementation of modern, and advanced communications systems.
Aside from implementing safeguards at every level, we can implement an even more secure environment. We can deploy password-less security technology, and provide professional training to your staff on how to avoid traps and fall victims to very sophisticated social engineering, phishing, and spear-phishing attacks.
Protect all your devices with powerful antivirus software through our leading antivirus partner. The adaptive-layered protection architecture we implement includes end point controls, prevention, detection, remediation, and visibility. See our Antivirus Layered Protection Chart.
Firewalls are the doors to your business. As such, we must keep them locked down with the best security available to keep intruders out. Our Firewall-as-a-Service provides Advanced Threat Protection, dual anti-virus engines, geo-location restrictions, and IDS/IPS (Intrusion Detection/Prevention System). Our firewalls are monitored and analyzed 24/7 so we can make sure you are safe even when you sleep. You also get detailed reports on your end user’s network usage, risk score, and much more!
Build and maintain a secure environment to minimize your exposure to attacks with our patching services. We make sure that all your devices and applications are properly updated and patched to address possible vulnerabilities. We also implement best practices to secure your M365 environment that work to minimize phishing attacks against your employees.
Receiving or sharing confidential files with a client?
We offer secure and reliable file sharing technology to help you store, sync, and share files within your organization, and with external partners. Our solution uses end-to-end encryption to help your data stay away from prying eyes and help comply with HIPAA and GDPR requirements. This system integrates seamlessly with Microsoft and Gmail services to achieve high security using the tools you already know.
Working remotely comes with advantages but it also creates security challenges. The use of Wi-Fi hotspots at airports and coffee shops bear considerable security risks that must be addressed. It is not enough to just use a VPN. The Colonial Pipeline ransomware attack occurred because of a low security VPN connection and a leaked password. By enforcing secure Multi-Factor Authentication (MFA) connections to your data and business resources, you will allow your staff to work efficiently and securely no matter where they are.
It is no secret that bad actors are getting increasingly sophisticated. For this reason, we do not think that the 3-2-1 rule is enough anymore.
At Lumari Tech we implement a fourth layer of security: Offline and immutable Backups.
By disconnecting your backups from the network, it is almost impossible for attackers to delete your otherwise perfectly good backups. Through our vendors’ technologies, we offer solutions that achieve an immutable chain of backups from local to cloud backups, to long term data archiving.
Whether you want to build your own private Cloud, or move your servers into our partner Data Center, we can make it happen.
Our partner Data Center has geo-independent facilities all over the world. They enforce strict biometric access, achieved SOC 2 Type II compliance, and provide redundant, high availability power distribution and Internet connections to achieve five 9’s (99,999%) of availability.
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"Working with Lumari Tech has been refreshingly easy, efficient and effective. Omar and team provide the best IT support and Managed IT that I have experienced in the last few years. Truly impressive technology services, always available Network support and additional server and cloud services are what takes Lumari Tech a step beyond what others offer. I appreciate working with Lumari Tech and recommend their services highly."
"Very professional and the only IT support I will use for my businesses. Very highly recommend!!"
"Having Lumari Tech for our network support has been a game-changer for us, their IT support is almost instant. They are on another level with all their technology services offered to make our lives easier by not worrying about our servers or managing IT and simply concentrating to do our job. Working with Omar and his team is wonderful as they are very approachable and attending to any of our needs. We highly recommend working with Lumari Tech."
