In the initial assessment, we want to learn and view the problems from your point-of-view. This helps us understand the issues and frustrations you are experiencing with the existing IT infrastructure and processes.
After we understand your concerns, we perform our own assessment. We run the results against our strict quality control processes to see where you stand, and what needs to be done to reach eligibility to be able to guarantee our services.
Based on the amount of work needed to reach eligibility, environment complexity, and your budget, we create a strategy and present a proposal for you to review.
Once the proposal is approved, we install our support tools, take over your IT infrastructure, and your peace of mind can begin!